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Privacy Policy
Last Updated: July 26, 2026
1. Introduction
One Day Doors & Closets of Columbus, operated by One Day Ohio, LLC ("we," "us," "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact information. We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us. Providing a phone number is optional; our consultation request form can be submitted without one.
Communications data. If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications. Because we operate two separate messaging programs, we record each consent separately, including which program you consented to, the exact consent language displayed to you, the page it was given on, and the date and time.
Usage and device information. We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and service data. If you schedule appointments or use our services, we may collect details associated with those interactions, such as project scope, measurements, and installation records.
3. How We Use Your Information
We use your information to:
- Provide requested services and customer support
- Send appointment confirmations and reminders
- Send SMS and email communications that you have explicitly consented to receive
- Improve our website and marketing performance using analytics
- Maintain compliance records related to consent and opt outs
- Protect our business and users, including fraud and security monitoring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:
Service providers. We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.
Legal and safety. We may disclose information if required by law or to protect the rights, safety, and security of One Day Doors & Closets of Columbus, our users, or others.
Business transfers. If One Day Ohio, LLC is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
Third party sharing.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices
SMS opt out. You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in. You may also opt out of one messaging program while remaining subscribed to the other by contacting us directly.
Email opt out. You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.
Access and correction. You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
8. Children’s Privacy and Age Requirement
Our website, services, and messaging programs are intended for adults 18 years of age or older. They are not directed to children, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it and remove any associated phone number from our messaging programs.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.
10. Contact Us
If you have questions about this Privacy Policy, contact:
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Terms and Conditions
Last Updated: July 26, 2026
These Terms and Conditions govern your use of One Day Doors & Closets of Columbus services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Program Description
One Day Doors & Closets of Columbus, operated by One Day Ohio, LLC, may send SMS and email messages to users who opt in. We operate two separate messaging programs, each with its own consent checkbox on our consultation request form:
- Appointment & service messages (transactional): appointment confirmations, appointment reminders, scheduling, service updates, and follow-up about your consultation or project.
- Promotional messages (marketing): promotional offers, special pricing, and seasonal promotions.
Message frequency may vary. Opting into one program does not opt you into the other.
2. Consent to Receive Messages
By providing your phone number and opting in, you authorize One Day Doors & Closets of Columbus to send text messages to your mobile number. Consent is not a condition of purchase.
Age requirement. You must be at least 18 years of age to opt into our text messaging programs, to submit our consultation request form, and to use our services. By opting in, you represent and warrant that you are 18 years of age or older and that the mobile number you provide belongs to you or that you are authorized to consent on behalf of the account holder. We do not knowingly send marketing or service messages to anyone under 18. If we learn that a subscriber is under 18, we will remove that number from all messaging programs.
Providing a phone number is optional. Both consent checkboxes are unchecked by default and are entirely voluntary. You may submit our consultation request form without providing a phone number and without opting into either messaging program, and we will contact you by email instead.
3. Opt Out
You can cancel the SMS service at any time. Just text "STOP" to (614) 908-2680. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. You may also opt out of one program while remaining opted into the other by contacting us at the phone number or email address below.
4. Opt In Again
If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.
5. Help and Support
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@onedaycolumbus.com or (614) 908-2680.
6. Message Frequency and Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies: you will typically receive fewer than 10 appointment and service messages per month, and fewer than 4 promotional messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your use of the messaging program is also governed by our Privacy Policy. You can view it here: Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
9. Changes to Terms
We may update these Terms from time to time. Updates will be posted with a new Last Updated date.
10. Contact
Questions about these Terms can be sent to:
If you have any questions regarding privacy, please read our privacy policy: Privacy Policy.
Additional Website Terms
Using this website. This website and our services are intended for adults 18 years of age or older. You agree to provide accurate information when submitting a consultation request and to use this site only for lawful purposes. Submitting a request does not create a contract for services; pricing and scope are established in writing after your consultation.
Consultations and estimates. Consultations are free and carry no obligation. Pricing quoted during a consultation reflects the project scope discussed at that time and may change if the scope changes.
Intellectual property. Content on this website is the property of One Day Ohio, LLC or its licensors and may not be reproduced without permission.
Limitation of liability. This website is provided on an "as is" basis. To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from your use of this website.
Governing law. These Terms are governed by the laws of the State of Ohio.